How Can ACHIEVE Clinical Services
Benefit You?
Lower Labor Costs:
By engaging Achieve Clinical Services, healthcare organizations can avoid the costs of hiring and training additional staff members. Healthcare organizations also will not have to worry about paying domestic wages for overtime or benefits, which can be a significant expense for in-house call centers.
Reduced Overhead Costs:
Operating an in-house call center can be expensive due to the need for equipment, technology, management, benefits, and office space. By outsourcing their call center services, healthcare organizations can eliminate these overhead costs.
Increased Efficiency:
Achieve Clinical Services can handle a much larger volume of calls than many healthcare organizations’ internal teams. We are also able to provide 24/7 coverage, which means that plan members or patients can get their questions and clinical concerns answered and resolved much more quickly. This increased efficiency helps to reduce the number of calls that require follow-up, which in turn lowers costs.
Access to a Larger Talent Pool:
Offshoring can help healthcare organizations access a larger pool of skilled workers and professionals who may not be available or affordable locally.
Increased Flexibility and Scalability:
Offshoring allows healthcare organizations to quickly scale their operations up or down based on changing business needs, without the constraints of local markets.
Extended Work Hours:
Offshoring to a different time zone can provide healthcare organizations with extended work hours, allowing them to improve productivity and accelerate project timelines.
Diversification of Risk:
Offshoring can help healthcare organizations diversify their operations and reduce risk by spreading their workforce across multiple locations and regions.